What if I have questions when submitting my claim request, or I want to inquire about the status of my service?

This article details the process to obtain assistance while submitting a claim request, and how to obtain details about a previously submitted claim request.

Questions while submitting a claim

Reach out to our team by going to PestShare.com

• • At the bottom right of the screen > select the Chat Bug Icon.

• • Answer the questions to submit a ticket to one of our Claims Specialists.
  • Our team will investigate your question and will reach back out to you via email or phone call.

Questions regarding a previously submitted claim

• There are two methods to obtain information regarding a previously submitted claim.
  • You may email us at claims@pestshare.com.  Be sure to include details regarding your claim including...
    • First & last name
    • Full address
    • Phone number 
    • Claim number

• • You may also go to www.PestShare.com
    • At the bottom right of the screen > select the Chat Bug Icon.
    • Answer each of the questions to submit a ticket to one of our Claims Specialists.
    • Our team will investigate your question and will reach back out to you via email or phone call.
• Received a bill?
  • If you receive a bill from a service provider and the request was approved by Pest Share as a covered pest on your Pest Assurance package please reach out to claims@pestshare.com or use the chatbot at www.PestShare.com