How does the billing process work?
This article covers the basics of the current billing process.
Before the property management company launch, the billing process will flow as follows:
- The billing process for Pest Share is managed in arrears and follows a monthly timeline:
- Stripe Setup: Property Managers (PMs) must complete Stripe setup via an email from Pest Share accounting before the program launch.
- 10th of the month: PMs receive an invoice and a report of all doors active for at least one day during the previous month.
- 10th–14th of the month: This is the reconciliation timeframe where PMs review the invoice and notify accounting@pestshare.com of any discrepancies.
- 15th of the month: Payments are automatically processed based on the payment method selected during Stripe setup.
- Billing Structure: Invoices are generated based on the selected package (e.g., Base, Plus, Pro, or Premium) and the number of active doors.
- GL Codes: PMs typically set up specific GL codes in their property management system to track Pest Share charges for residents or owners.
- Invoice Management: Invoices can be viewed and managed through a Billing Overview page, which displays status (Paid, Open, Overdue), active door counts, and total sales.
If you have questions or concerns about your invoice please contact - accounting@pestshare.com