What if a resident receives a bill from a service provider?

This article covers why a resident may receive a bill for pest services, and what needs to be done.

A bill was received for covered pests or covered services

• If a resident has received a bill for a covered pest or services, they may disregard the bill they receive related to that service, as Pest Share will also be notified and will handle the payment on their behalf. 
• Occasionally a bill may inadvertently go out from a service provider.  This is very uncommon and unintentional.  Our network of providers also services customers outside of the Pest Share network, therefor are conditioned to directly bill the resident after a service.  

A bill was received for non-covered pests or non-covered services

• There may be an instance that a resident receives a bill from the Service Provider, it should only be for a non-covered pest or if they’ve exceeded allowable service calls.  In either case, the resident was previously made aware of the charges and had previously agreed to the charges.